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BT, Sky and Virgin Media broadband users must follow this advice TODAY

HERE ARE OFCOM’S TIPS TO STAY CONNECTED

Use your landline or wifi calls if you can: More people are making calls on their mobile network during the day. Because of this high demand, you may find you get a more reliable connection using your landline.

If you do need to use your mobile, try using your settings to turn on ‘wifi calling’. Some smartphones and mobile packages allow your phone to make calls over your broadband network, which often provides the best sound quality and also helps reduce demand on the mobile network.

Move your router clear of other devices: Keep your router as far away as possible from other devices, and those which operate wirelessly. Cordless phones, baby monitors, halogen lamps, dimmer switches, stereos and computer speakers, TVs and monitors can all affect your wifi if they’re too close to your router.

Did you know that microwave ovens can also reduce wifi signals? So don’t use the microwave when you’re making video calls, watching HD videos or doing something important online. Also, place your router on a table or shelf rather than on the floor, and keep it switched on.

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