“With this policy extension, the Lufthansa Group Airlines are responding to the wish of many customers to help make their travel plans more flexible under the exceptional circumstances caused by the spread of the coronavirus.”
However, the airline adds that a change of class or destination resulting in a higher ticket price will still be payable regardless of the discount.
The airline is currently working to help return customers to their home countries following the closure of multiple borders.
“The spread of the coronavirus has placed the entire world in an unprecedented state of emergency,” said a Lufthansa spokesperson.
“At present, no one can foresee what further consequences will ensue. What is certain, however, is that additional medical personnel will be needed. As a large German company, Lufthansa is living up to its social responsibility even in this exceptional situation.”
It adds: “The Group also takes its responsibility seriously on another level: in order to bring as many people as possible back home quickly, the Lufthansa Group airlines also operate numerous special flights all over the world.
“In close consultation with the governments of their home markets and on behalf of tourism companies and cruise lines, Lufthansa Group airlines are currently offering around 140 special flights.
“More than 20,000 passengers are thus flying home with Lufthansa, Eurowings, Swiss, Austrian Airlines, Brussels Airlines and Edelweiss. Further special flights will follow in the next few days.”